有限保固政策

Some products have limited warranty. Should this item fail during the warranty period, Stellen will repair the damage or replace the unit, if eligible. This warranty applies only to manufacturing defects. Damage caused by misuse, physical trauma, or excessive wear and tear above the normal and reasonable capacity of the unit's design and purpose - such as constant use in manufacturing / assembly line environments - will not be covered. Consumable items such as heating wire, drill and bits, saw blades or any other item that is "self consumed" as a result of normal use are excluded from the warranty policy.

To receive warranty service, the unit must be returned to Stellen appointed service center. The user is responsible for shipping cost and Stellen is responsible for return shipping cost of the repaired/replaced product. All returns must include a copy of the original purchase receipt as well as a completed RMA form. Take note of the instructions related to safely packaging the product you wish to return.


保固條款和條件

To register a product for Stellen warranty, visit www.stellenDOER.com/support.

You will need to register your product with us if you have purchased from an official third party Stellen retailer.

Stellen ONE(1)Grip 的訂單享有 年保固,DOER 工具棚、Stellen 工具、Creative Marker Tools 享有 1 年保固。 所有其他產品,例如 電池、備件和配件享有 6 個月的保固期。 要獲得保固資格,您必須有購買證明。


保證自購買之日起生效(或交貨日期較晚)。 如果在保固期內維修或更換產品,保固期不再重新開始。


Stellen does not guarantee the repair or replacement of a product as a result of:
如果您的產品隨時停止工作,請找我們各地的代理商,您可以在其中查找故障排除,包括線上手冊、常見問題解答和操作影片,以及與您的產品兼容的原廠備件和替換零件。

如果您的產品在保固期內且出現故障,請執行以下操作: